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- Create Date 24/01/2025
- Last Updated 24/01/2025
Onest CRM – Customer Relation Management System
Description
“Onest CRM – Customer Relationship Management System” is a comprehensive software solution designed to streamline and optimize customer interactions and business relationships. With a focus on managing customer data, sales processes, and communication, Onest CRM empowers businesses to enhance customer satisfaction and drive growth. Below is an extensive list of the system’s key features:
Features:
Contact Management
Customer Profile and History
Lead Generation and Tracking
Sales Opportunity Management
Deal and Pipeline Tracking
Task and Activity Management
Email Integration and Tracking
Calendar and Scheduling
Document Management
Customizable Dashboards
Reporting and Analytics
Sales Forecasting
Sales Quoting and Proposals
Contact Segmentation
Sales Team Collaboration
Customer Communication Logs
Mobile App Compatibility
Social Media Integration
Integration with Email Marketing
Sales Analytics and Insights
Territory and Account Management
Customer Feedback Tracking
Order and Invoice Management
Customizable Workflow Automation
Multi-Channel Communication
Data Import and Export
Lead Scoring and Qualification
Customer Segmentation
Multi-Language Support
Contact Duplication Detection
Customer Support Integration
Interactive Sales Funnel Visualization
Email Campaign Management
Opportunity Probability Calculation
Customer Surveys and Feedback
Performance Metrics Tracking
Appointment Scheduling
Role-Based Access Control
Data Security Measures
Customizable Email Templates
Integration with E-commerce Platforms
Call Logging and Recording
Real-Time Activity Notifications
Opportunity Stage Customization
Competitor Analysis
Deal Closure Tracking
API Integration for Extensibility
Customer Retention Strategies
Customer Segmentation
Integration with Marketing Automation
“Onest CRM – Customer Relationship Management System” offers a comprehensive suite of features to manage customer interactions, sales processes, and business growth. By providing tools for effective communication, sales management, and customer engagement, it aims to enhance customer relationships and drive business success.
