- Version [version]
- Download [download_count]
- File Size 0.00 KB
- File Count 1
- Create Date 24/01/2025
- Last Updated 24/01/2025
Active Matrimonial Support Ticket add-on
Description
The “Active Matrimonial Support Ticket add-on” is a valuable extension designed to enhance the customer support and query resolution process in the context of a matrimonial website or platform. This add-on enables users to raise support tickets for their inquiries, issues, or concerns, and provides a streamlined mechanism for the platform administrators to manage and respond to these tickets efficiently. Below is a comprehensive list of key features provided by the “Active Matrimonial Support Ticket add-on.”
Feature List:
Support Ticket Creation
Ticket Categorization
Ticket Priority Management
Ticket Status Tracking
Ticket Tagging and Labeling
Ticket Attachment and File Upload
Ticket Commenting and Conversation
Ticket User Notification
Ticket Assignment and Ownership
Ticket Agent and Admin Roles
Ticket Escalation and Delegation
Ticket Resolution Time Tracking
Ticket Merge and Split
Ticket Search and Filtering
Ticket Custom Fields
Ticket Automation Rules
Ticket Email Integration
Ticket Dashboard and Overview
Ticket Reporting and Analytics
Ticket SLA (Service Level Agreement) Management
Ticket Knowledge Base Integration
Ticket Customer Feedback and Ratings
Ticket Satisfaction Surveys
Ticket User Authentication
Ticket User Account Management
Ticket User Profile Customization
Ticket User Data Privacy
Ticket User Data Export and Portability
Ticket User Account Deactivation
Ticket User Two-Factor Authentication
Ticket User Password Reset and Recovery
Ticket User Activity Logs
Ticket User Support and Assistance
Ticket User Email Notifications
Ticket User GDPR Compliance
Ticket User Social Login Integration
Ticket User Profile Picture Upload
Ticket User Real-time Updates
Ticket User Mobile App Compatibility
Ticket User Response Time Tracking
Ticket User Browser Notification
Ticket User Multi-language Support
Ticket User Agent Interaction History
Ticket User Ticket Merge Confirmation
Ticket User Ticket Closing Confirmation
Ticket User Ticket Reopening
Ticket User Ticket Follow-up
Ticket User Ticket Resolution Feedback
Ticket User Ticket Comment Editing
Ticket User Ticket Status Change Notification
Note: The “Active Matrimonial Support Ticket add-on” is an essential tool to enhance customer satisfaction and streamline support processes on matrimonial websites. Specific features may vary based on the version and customization options available.
