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- Create Date 25/01/2025
- Last Updated 25/01/2025
Live Chat Addon – Qixer Service Marketplace and Service Finder
Description
The Live Chat Addon for Qixer Service Marketplace and Service Finder is a powerful extension that enhances the platform’s capabilities by integrating a real-time live chat feature. This addon aims to facilitate seamless communication between service providers and customers, leading to improved user experience and efficient service delivery. Below is a comprehensive list of key features offered by the Live Chat Addon for Qixer Service Marketplace and Service Finder:
Real-Time Live Chat Support
Instant Messaging between Customers and Service Providers
Chat Widget Integration
Multi-Platform Compatibility (Web, Mobile, App)
Chat Typing Indicators
File and Image Sharing in Chat
Emojis and Stickers in Chat
Customizable Chat Greetings and Messages
Proactive Chat Invitations
Offline Chat Forms
Chat Transcript History
Multi-Agent and Multi-Customer Chat
User Presence Status (Online/Offline)
Chatbot Integration for Automated Responses
User Registration and Authentication in Chat
Chat User Profiles and Avatars
Chat Notifications and Alerts
Chat Analytics and Reporting
Chat Ratings and Feedback
Chat Surveys and Customer Satisfaction Measurement
Integration with Qixer Service Listings
Chat Encryption and Data Security
Customizable Chat Widget Design
Multi-Language Support in Chat
Customizable Chat Widget Behavior (Position, Size, etc.)
Chat Queue Management
Chat Routing to Appropriate Service Providers
Chatbot Handover to Human Agents
Chat CRM Integration for Lead Management
Invoicing and Payment Integration in Chat
Integration with Qixer Service Booking and Scheduling
Chat Widget Performance Optimization
Chat Widget Customization for Different Pages
Chat API for Custom Integrations
Chatbot Personality Customization
Chatbot Training and Machine Learning
Integration with Qixer Customer Support System
Chat Presence Status (Busy, Away, Available)
Voice and Video Call Integration in Chat
Chat User Identity Verification
Integration with Qixer Service Request Management
Chatbot FAQ and Knowledge Base Integration
Chatbot Natural Language Understanding (NLU)
AI-Driven Chatbot Recommendations
Chatbot Integration with Qixer Service Packages
Regular Software Updates and Improvements
Online Support and Knowledge Base for Chat Addon
GDPR Compliance for Data Protection in Chat
Chatbot Continuous Learning and Improvement
Chat Widget Offline Capabilities with Cached Responses
The Live Chat Addon for Qixer Service Marketplace and Service Finder empowers users with real-time communication tools, enabling seamless interactions between service providers and customers, making the overall service delivery process more efficient and user-friendly.
