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- Create Date 25/01/2025
- Last Updated 25/01/2025
Omni Channel Sales for Perfex CRM
Description
Introducing the Omni Channel Sales Module for Perfex CRM, an advanced extension designed to enhance Perfex CRM’s capabilities by integrating multiple sales channels into a unified system. This module streamlines the sales process, improves customer engagement, and facilitates seamless management across various platforms. Below is a comprehensive list of features offered by the Omni Channel Sales Module:
Features of Omni Channel Sales Module for Perfex CRM
Multi-Channel Integration
Centralized Sales Dashboard
Unified Customer Database
Real-Time Data Synchronization
Order Management System
Inventory Management
Automated Sales Reporting
Customer Segmentation
Multi-Currency Support
Payment Gateway Integrations
Sales Pipeline Tracking
Lead Management
Automated Lead Assignment
Quotation and Invoice Generation
Customer Communication Tracking
Customizable Sales Workflows
Omnichannel Marketing Automation
Social Media Channel Integration
Email Marketing Integration
SMS Marketing Integration
E-commerce Platform Integration
Point of Sale (POS) Integration
Product Catalog Management
Dynamic Pricing Rules
Loyalty Program Management
Discount and Coupon Management
After-Sales Support Integration
Customer Feedback and Review Management
Returns and Refunds Management
Shipping and Logistics Integration
Advanced Search and Filter Options
Customizable Reports and Analytics
Sales Performance Monitoring
Customer Journey Mapping
Omnichannel Campaign Tracking
Task and Activity Management
Team Collaboration Tools
Access Control and Permissions
Custom Fields and Data Mapping
Role-Based Dashboard Views
Multi-Language Support
GDPR Compliance Tools
Third-Party API Integration
Mobile App Integration
Custom Notifications and Alerts
Bulk Data Import and Export
Advanced Security Features
Backup and Restore Functionality
User Training and Documentation
Regular Updates and Enhancements
24/7 Customer Support
These features make the Omni Channel Sales Module for Perfex CRM an essential tool for businesses looking to optimize their sales processes, enhance customer experience, and increase efficiency across multiple sales channels.
